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This page explains exactly what data palma168 collects when you open an account, how we use it, and the choices you have at every step. Our approach is straightforward: we collect what is needed to run your account and process transactions through OVO, Bank Transfer, and QRIS — nothing beyond that.
When you create an account at palma168, we collect the information you enter directly — your name, contact details, and the payment method you choose to link, whether that is OVO, Bank Transfer, or QRIS. We also collect session data automatically: device type, browser version, and pages visited within the site. This data is used to keep your account working, process transactions, and respond to support requests you raise. We do not sell your personal data to advertising networks. Where we share data with third-party service providers — such as payment processors handling your OVO or Bank Transfer transaction — we do so only to the extent needed to complete that transaction, and those providers are bound by their own data agreements. Palma168 stores account data for as long as your account remains active and for a period afterward as required under applicable regulations in eligible regions. If you close your account, you may request deletion of personal data that is not required for retention under local law. Availability of all services described here depends on local law and is accessible only where local regulations permit.
OVO transaction records are held to complete payment processing and resolve any dispute you raise through account support.
Bank Transfer details are used only to verify and process your transaction. Reference numbers appear in your account history.
QRIS scan data is processed at the point of transaction. We do not store QR image content beyond the session in which it was used.
Not every interaction on or near palma168 falls under this policy in the same way. The four areas below clarify what is covered directly, what depends on a third party, and where you should look for separate terms.
Fully covered. Every step from registration through login — including the data fields you complete and the session tokens generated — falls directly under this policy. Review your account settings page to see stored details.
Partially covered. Palma168 records transaction events in your account history. The payment rail itself — OVO, Bank Transfer, or QRIS — is processed by the respective provider under their own privacy terms.
Covered for interaction data. Pages you visit and game sessions you start within palma168 generate session logs we hold. Game content supplied by studios such as Spadegaming or CQ9 is governed by their own data handling practices.
Outside this policy. Links that take you away from palma168 — including payment provider pages and any external service — are not covered here. Check each third-party site for its own privacy terms before submitting data.
You have practical choices about the data we hold. The most direct route is your account dashboard — after logging in, the profile and settings sections show the personal details we store, and you can correct most of them there without contacting support. If a field is locked for verification reasons, raise a correction request through the support channel and we will review it. You can also ask us what categories of data we hold on your account, request a copy, or ask us to delete data that is not subject to a retention requirement. Requests are handled in the order they arrive; we aim to acknowledge each one and will follow up through the contact method on your account. Where a request involves your OVO or Bank Transfer payment records, we may need to verify your identity first before we can action it.
Log in and open the profile section of your account dashboard. The data fields shown there reflect what we currently hold against your account.
Update editable fields directly in account settings. For locked fields — such as registered contact details — submit a correction request through the support channel on this site.
If you are unsure what data a particular account action generates, contact us before taking that step. We will explain what is recorded before you proceed.
All data-related requests go through our support channel. Include your account reference so we can locate the correct records and respond to the right contact address.
If this policy raises a question about your account data, there are three ways to get a direct answer from the palma168 team. Each channel is staffed to handle account and privacy queries — not just general platform help.
Open the live chat widget from any page within palma168. Provide your account reference and describe your privacy question so we can route it to the right team without extra back-and-forth.
Use the support form inside your account dashboard. This is the preferred route for written requests — correction, deletion or access — because your identity is already verified through your login session.
Send your query to the support email address listed in the Contact section of palma168. Include your registered contact detail and the nature of the request so we can respond to the correct account.
Our approach to data is shaped by the actual steps your account goes through — from registration to transactions using OVO, Bank Transfer, or QRIS. Each of the four areas below reflects a real practice, not a generic statement.
We use cookies to keep your session active and remember your login state across pages. No cookie on palma168 tracks your activity outside this domain. You can manage cookie preferences through your browser settings at any time.
Account access is protected through your login credentials. Where the platform supports additional verification steps, those are shown in your account security settings. We do not share your password or security tokens with anyone.
We keep your account data while your account is active. After closure, records may be retained for a period required under applicable local regulations. The specific period depends on the category of data and the region in which your account is held.
When this policy changes, we post the updated version at palma168/privacy-policy/ with the revision date noted at the top of the page. Continued use of your account after a revision is posted constitutes acceptance of the updated terms.
These are the questions we receive most often about how palma168 handles account data, cookies and contact details. If your question is not answered here, reach us through the support form inside your account dashboard.
We collect the details you enter during registration — name, contact address, and payment method — plus session data such as device type and pages visited. We do not collect data beyond what is needed to run your account and process transactions.
Only where necessary to complete a transaction. Payment processors handling OVO, Bank Transfer or QRIS receive the minimum data needed to process your request. We do not sell personal data to advertising networks or unrelated third parties.
Log in and open the profile section of your account dashboard. The data fields displayed there show what is currently stored. For a full account data summary, submit a request through the support form and we will follow up to the contact address on your account.
Yes. Submit a deletion request through the account support form or via live chat. Data that is subject to a retention requirement under applicable local regulations cannot be deleted before that period ends, but we will confirm what falls into that category for your account.
Cookies keep your session active and remember your login state. No cookie on this site tracks your activity on other websites. You can adjust or clear cookie preferences at any time through your browser settings, though some account features depend on session cookies to function.
The updated policy is posted at palma168/privacy-policy/ with the revision date shown at the top of the page. If a change significantly affects how we use your data, we aim to notify you through your registered contact detail before the change takes effect.